Q: Gord, I followed your instructions from your last post but it didn’t work for me as you can see from my email, there’s no images or hyperlinks attached and it wouldn’t use Office 2003 Outlook. It looks like Windows Mail has taken over & I don’t seem to be able to uninstall it. Do you have any other ideas?
A: Try this >>> goto control panel (in Windows 7). Navigate down to “Programs & Features” and open it. Right-click on Microsoft Office 2003 Professional >>> select “Change”. When the pop-up appears, select “Repair”. Follow the process through and make sure that Outlook 2003 is selected and that “Run all from computer” is also checked. You might need the Office 2003 CD to do this. Even this may not work. I’ve been poking around in the forums for answers to this problem this week and many, many people are having the same problem. There are also many other problems with Office 2003 on Windows 7 as well including the infamous “roving cursor” issues, amongst many others.
Another thing to remember is that Outlook 2003 (any version) is not really recommended for Windows 7. This is especially true if you have Windows 7 64 bit! I bought Office 2007 Professional (Academic Version since I’m also a Teacher) on eBay to solve my problems with Office 2003, and particularly Outlook 2003. The Professional version is the only version that has Outlook 2007 (with contact manager). It cost me less than $180 Canadian (including S&H) and took 16 about days to get here.
Another option would be to buy Outlook 2007 by itself. It’s a costly investment of about $160 (CDN). You could also buy the Microsoft Office Home & Student 2007 edition for about $149 to $179 (CDN) but it DOESN’T include Outlook!
Let me know if the above work-around fixes the issue. If not, I’d suggest going to Office 2007 Professional (Academic Version) or the stand-alone Outlook 2007 application.
Follow-up: I got an email from Lew today and the work-around above fixed his problem. He said >>> “I followed your instructions & also updated Office 2003 on Microsoft Update. It seems to be working, and I was able to send the pictures I took that I was trying to send. Thank you for your help”.
May 2nd, 2010
Posted by
DoC |
Attach to email, Attachments, Computer Frustrations, DIY (Do It Yourself), Email, MS Outlook, Outlook, Photos, Windows 7 |
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If you’re a Shaw Internet Subscriber there’s a FREE new application for you. After doing a little research about some recent Shaw related computer problems from several Clients, I found that Shaw now has a small program you can download to try and fix Shaw related problems instantly. It also updates itself automatically. It’s called Shaw Support (of course).
I’d suggest you install it now on all your computers. It’s really easy to use, and may fix your email issues and other internet related issues rapidly without having to phone Shaw constantly.
It also provides support modules for several other Shaw Products like Digital Phone (VOIP) and Digital TV. You can also activate your new Shaw Digital TV terminal, customize your Shaw Digital Phone features and access Shaw’s online product support troubleshooting guides.
The features for Shaw’s Internet Support Service application include:
- Step-by-step instructions for setting up Shaw Email
- Automatic download of Shaw Secure – our no-cost Internet security software
- Automatically detects problems with your Internet connection, email settings, and security products
- PC Tune Up, Modem Setup Tutorials, System Information Screen, Hardware Reset Wizard
- Instant access to your no-cost extras such as Webspace, Photoshare and Videomail
- Shows Email Server status
Shaw Internet Subscribers can download it here >>> http://www.shaw.ca/en-ca/CustomerCare/ShawSupport.htm . It’s a really great idea to install it NOW, so it’s there if you need it. And, that may be sooner than later!
March 13th, 2010
Posted by
DoC |
Computer Frustrations, Computer Security, DIY (Do It Yourself), Essential Free Software, Save money, Shaw Internet, Shaw Support Software |
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AN Asks:
Hi Gord. Could you give me an idea of what to do about a little screen that has been appearing on my desktop all day today. I click to get rid of it, but it comes back again right away. I tried turning off the computer and booting it up again, but that didn’t help – it was back again.
Here’s what it says:
“An internal error has occured: Cryptic error message D627″
(note: you have not done anything wrong)
I’d appreciate a response if you have the time.
Thanks a lot.
My reply:
I think the problem is likely caused by MailWasher’s learning function. Open MailWasher, then click on Tools >> Spam Tools >> Learning (in the left side panel) >> tick “limit learning archive size to xx MB per category” and type in 3MB >> click OK >> restart MailWasher, the error should then stop.
It seems to be caused by MailWasher not recognizing how large the training files should be, doing the above will (hopefully) reset this information. Let me know one way or the other please.
Hope this helps; Gord
(AN emailed me back that it worked immediately after fix and re-starting MailWasher)
November 14th, 2009
Posted by
DoC |
Computer Frustrations, Email, MailWasher |
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Ron Asks:
I need to download the driver for a Microsoft MN-510 for Windows XP. I can’t find it anywhere.
My Reply:
The MN510 driver and network utility are contained in the download below. Once you begin installation you will have a choice of drivers.
http://go.microsoft.com/fwlink/?LinkId=33104
You could also check out the Microsoft Knowledge Base items for more information about the adapter:
MSBBN: MN-110 or MN-510 USB Network Adapter Does Not Function
http://support.microsoft.com/default.aspx/kb/819516
Hope this helps. Gord
October 9th, 2009
Posted by
DoC |
Computer Frustrations, DIY (Do It Yourself), Glitches, Hardware, drivers |
no comments