If you’re a Shaw Internet Subscriber there’s a FREE new application for you. After doing a little research about some recent Shaw related computer problems from several Clients, I found that Shaw now has a small program you can download to try and fix Shaw related problems instantly. It also updates itself automatically. It’s called Shaw Support (of course).
I’d suggest you install it now on all your computers. It’s really easy to use, and may fix your email issues and other internet related issues rapidly without having to phone Shaw constantly.
It also provides support modules for several other Shaw Products like Digital Phone (VOIP) and Digital TV. You can also activate your new Shaw Digital TV terminal, customize your Shaw Digital Phone features and access Shaw’s online product support troubleshooting guides.
The features for Shaw’s Internet Support Service application include:
- Step-by-step instructions for setting up Shaw Email
- Automatic download of Shaw Secure – our no-cost Internet security software
- Automatically detects problems with your Internet connection, email settings, and security products
- PC Tune Up, Modem Setup Tutorials, System Information Screen, Hardware Reset Wizard
- Instant access to your no-cost extras such as Webspace, Photoshare and Videomail
- Shows Email Server status
Shaw Internet Subscribers can download it here >>> http://www.shaw.ca/en-ca/CustomerCare/ShawSupport.htm . It’s a really great idea to install it NOW, so it’s there if you need it. And, that may be sooner than later!
March 13th, 2010
Posted by
DoC |
Computer Frustrations, Computer Security, DIY (Do It Yourself), Essential Free Software, Save money, Shaw Internet, Shaw Support Software |
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If you don’t already know, and you’re a Shaw Internet Subscriber, you’re entitled to a full-featured, FREE Security Suite, which includes multiple internet security products. Shaw Internet Subscribers can download it for free here >>> http://shawsecure.shaw.ca/. The big bonus it that you can install it on up to 5 of your own computers. Great if you have a laptop, or other computers in the house. It’s a $60 per year value!
The software itself is actually a private labelled version of the full-featured F-Secure Internet Security Suite. If you have other security software you MUST make sure it is fully uninstalled before installing Shaw Secure. Shaw Secure also updates itself automatically, every day! Specifically it includes the following products:
- Firewall: Stops viruses, trojans and worms from entering your computer system
- Anti-virus: Works inside your computer to detect and expel viruses
- Spyware protection: Protects your computer from invasive spyware software that could monitor your online behaviour
- Automatic updates: Independently updates your existing Shaw Secure software without interrupting your online experience
- Identity Theft Protection: All of the Shaw Secure features help prevent the occurrence of online identity theft
- Spam protection: Identifies unwanted, unsolicited email and gives you the option of completely blocking it from your computer
- Parental controls: Provides parents control over what’s viewed on the family computer. Each family member can be set with their own customized profile with one of three settings: Adult, Teen, and Children. (Optional 12MB install).
- Time Lock: Internet usage controls that allow you to limit time online for specific weekends and/or weekday timeframes, or on a set number of hours per week.
- Performance Profile: Allows fast control of the performance profile of Shaw Secure, allowing a quick switch to max performance if needed.
- Live Side Grade: Automatically checks to see if there are conflicting security programs on your PC when installing.
- Automatic Updates
- Fast and Easy Installation
You can’t lose, and it’s just one feature of being a Shaw Internet Subscriber.
February 2nd, 2010
Posted by
DoC |
Computer Security, Essential Free Software, F-Secure Internet Security, Phishing Filter, Save money, Shaw Secure, Spam Filter, Trojans, Viruses |
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When we send out an EMail to multiple EMail addresses without hiding them, we’re contributing to spam. How? Those EMail addresses are worth a fortune to spammers. This is especially true if your EMail is then “forwarded” by one or two, three, four of those well-meaning people to THEIR list of family/friends. Now not only is your list of EMail addresses showing, but so is the list of those who also used the To: button to forward your mail on. This tutorial will show you how to ‘hide’ the recipient EMail addresses by using the :Bcc (Blind Carbon Copy) feature in Outlook Express.Open Outlook Express. If you don’t see the Bcc: option in the “recipeint field”, click View on your menu bar and go to All Headers … now you should see the Bcc: option along with the To: and Cc:Rather than clicking the To: button, click the Bcc: button to add the addresses for your mass mailing.A “Select Recipients” window will open. Hold your “control key” (Ctrl) on your keyboard down and click on all the names in your address book that you want to send the email to. If you are sending the email to “everyone” in your address book, click on the first name in your list, hold your “shift key” down then click on the last name in the list to select them all.Once you’ve selected the list of recipients, click the Bcc: button in the middle of the window pane and all the names will appear in the window on the right. Click OK.
You’ll notice all the people you selected from the list in your Address Book, are now listed in the Bcc: window of your Message Window. Compose your EMail, click Send.
FANTASTIC!! You’ve just protected the EMail addresses of your friends/family from spam harvesters!
BONUS INFO (Using the Reply versus the Reply All button)
When someone sends you an EMail with cc’s (carbon copies) or bcc’s (blind carbon copies) to a hundred other people, DON’T make the mistake of replying to the person who sent you the EMail by clicking the Reply All button. Not only will the ‘sender’ get your EMail, but so will every single other person that received the original EMail. Instead, be sure to click the Reply button so that ONLY the sender of the EMail gets your reply.
Thanks for helping to fight SPAM!
PS: Check my BCC Tutorial at http://www.eldercomps.com/bcc.htm. |
November 14th, 2009
Posted by
DoC |
Computer Security, Outlook Express, Spam Box, Uncategorized |
no comments
BB asks: Gord - I think that firewall on my home computer is causing me grief. My daughter sent me some articles to my work computer and I forwarded them to home to read there. But my home computer won’t allow me to open and read them.
When I want to read her emails and view the attachments, I have to disable the firewall and it resets itself when I reboot I guess.
My question is, how to take the firewall off permanently? She will be home tonight and could probably do it for me. And, won’t the Norton protect me at home the same as it does at work?
My reply: This is a simple fix. In Outlook Express goto >>> tools >>> options >>> security & uncheck the little box that says “do not allow attachments to be opened that may potentially be dangerous files”, etc.
This isn’t a firewall issue it’s an Outlook Express problem. Your anti-virus software will protect you from dangerous files, so unchecking this option isn’t dangerous with your security set-up. Hope this helps.
November 12th, 2008
Posted by
DoC |
Attachments, Computer Frustrations, Computer Security, Email, Outlook Express |
no comments