AN Asks:
Hi Gord. Could you give me an idea of what to do about a little screen that has been appearing on my desktop all day today. I click to get rid of it, but it comes back again right away. I tried turning off the computer and booting it up again, but that didn’t help – it was back again.
Here’s what it says:
“An internal error has occured: Cryptic error message D627″
(note: you have not done anything wrong)
I’d appreciate a response if you have the time.
Thanks a lot.
My reply:
I think the problem is likely caused by MailWasher’s learning function. Open MailWasher, then click on Tools >> Spam Tools >> Learning (in the left side panel) >> tick “limit learning archive size to xx MB per category” and type in 3MB >> click OK >> restart MailWasher, the error should then stop.
It seems to be caused by MailWasher not recognizing how large the training files should be, doing the above will (hopefully) reset this information. Let me know one way or the other please.
Hope this helps; Gord
(AN emailed me back that it worked immediately after fix and re-starting MailWasher)
November 14th, 2009
Posted by
DoC |
Computer Frustrations, Email, MailWasher |
no comments
Don asks: I’m having a small problem with some of my in-coming Emails since installing Shaw Secure (aka F-Secure). Several have been directed to the new “Junk Email ” folder. Normally they would go to the “In- Box” folder which is where they belong (in Don’s opinion).
Is there any reason why I can’t delete the “Junk Email” folder? Also, there is now another new folder for “Phishing Emails” which I never had before. Can I get rid of this one too? TIA.
My Reply: OK Don, this is a pretty simple fix. Just right-click on the little round, blue “Shaw Secure” (aka F-Secure) icon in the lower right-hand corner of your desktop. Then left-click “Open Shaw Secure” (aka F-Secure). A new box will pop-up with all the options. Then just click the word “Disable” beside the words “Spam Control”. The word will momentarily turn yellow indicating it’s now off. It will then turn blue and become the word “enable”, with the word “Disabled” between them. Mail that Shaw Secure (aka F-Secure) was identifying as spam or phishing email will now go back to your inbox. For my readers, Shaw Secure is actually F-Secure Internet Security which has been private-labelled for Shaw Internet (ISP).
DISCLAIMER: Now that you’ve learned how to do that I should caution you that it’s not always easy to ID spam/phishing emails yourself. It might be dangerous to turn it off so do this entirely at your own risk! FYI, I had to turn these off myself, but I’ve been using MailWasher Prosince the Spring of 2001 to identify & eliminate spam & phishing emails. It works fantastic and even detects many viruses, trojans & worms!! There’s even a MailWasher Free Version available too!
Hope this helps;
Gord
October 9th, 2008
Posted by
DoC |
Computer Frustrations, Computer Security, DIY (Do It Yourself), Email, F-Secure Internet Security, MailWasher, Phishing Box, Phishing Filter, Software, Spam Box, Spam Filter, Techie Tips from Gord, Trojans, Tweaking, Viruses, freeware |
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