Q: Gord, I followed your instructions from your last post but it didn’t work for me as you can see from my email, there’s no images or hyperlinks attached and it wouldn’t use Office 2003 Outlook. It looks like Windows Mail has taken over & I don’t seem to be able to uninstall it. Do you have any other ideas?
A: Try this >>> goto control panel (in Windows 7). Navigate down to “Programs & Features” and open it. Right-click on Microsoft Office 2003 Professional >>> select “Change”. When the pop-up appears, select “Repair”. Follow the process through and make sure that Outlook 2003 is selected and that “Run all from computer” is also checked. You might need the Office 2003 CD to do this. Even this may not work. I’ve been poking around in the forums for answers to this problem this week and many, many people are having the same problem. There are also many other problems with Office 2003 on Windows 7 as well including the infamous “roving cursor” issues, amongst many others.
Another thing to remember is that Outlook 2003 (any version) is not really recommended for Windows 7. This is especially true if you have Windows 7 64 bit! I bought Office 2007 Professional (Academic Version since I’m also a Teacher) on eBay to solve my problems with Office 2003, and particularly Outlook 2003. The Professional version is the only version that has Outlook 2007 (with contact manager). It cost me less than $180 Canadian (including S&H) and took 16 about days to get here.
Another option would be to buy Outlook 2007 by itself. It’s a costly investment of about $160 (CDN). You could also buy the Microsoft Office Home & Student 2007 edition for about $149 to $179 (CDN) but it DOESN’T include Outlook!
Let me know if the above work-around fixes the issue. If not, I’d suggest going to Office 2007 Professional (Academic Version) or the stand-alone Outlook 2007 application.
Follow-up: I got an email from Lew today and the work-around above fixed his problem. He said >>> “I followed your instructions & also updated Office 2003 on Microsoft Update. It seems to be working, and I was able to send the pictures I took that I was trying to send. Thank you for your help”.
May 2nd, 2010
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DoC |
Attach to email, Attachments, Computer Frustrations, DIY (Do It Yourself), Email, MS Outlook, Outlook, Photos, Windows 7 |
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Q: Lew asks – I am attempting to send pictures using Shaw photoshare. I can send them in Windows XP but when I try sending in Windows 7 Ultimate I get the following message … ”Could not perform the operation because the default mail client is not properly installed”. I am using Microsoft Outlook 2003 in Windows 7. I receive & send email using Outlook 2003 in Windows 7 with no problem. Any ideas as to what I should do?
A: Here’s a quick and easy solution to this.
- Go to Control Panel –> Default Programs –> “Choose the programs that Windows uses by default”. Instead of clicking “Set Your Default Programs”, go to the bottom of the list and click “Set Program Access and Computer Defaults.”
- Click the Down Arrows on the right hand side for the “Custom” Row.
- INSTEAD OF clicking “Use My current email program”, click on Microsoft Office Outlook and check Enable Access to this program.
April 29th, 2010
Posted by
DoC |
Email, Microsoft Office, Outlook, Windows 7 |
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If you’re a Shaw Internet Subscriber there’s a FREE new application for you. After doing a little research about some recent Shaw related computer problems from several Clients, I found that Shaw now has a small program you can download to try and fix Shaw related problems instantly. It also updates itself automatically. It’s called Shaw Support (of course).
I’d suggest you install it now on all your computers. It’s really easy to use, and may fix your email issues and other internet related issues rapidly without having to phone Shaw constantly.
It also provides support modules for several other Shaw Products like Digital Phone (VOIP) and Digital TV. You can also activate your new Shaw Digital TV terminal, customize your Shaw Digital Phone features and access Shaw’s online product support troubleshooting guides.
The features for Shaw’s Internet Support Service application include:
- Step-by-step instructions for setting up Shaw Email
- Automatic download of Shaw Secure – our no-cost Internet security software
- Automatically detects problems with your Internet connection, email settings, and security products
- PC Tune Up, Modem Setup Tutorials, System Information Screen, Hardware Reset Wizard
- Instant access to your no-cost extras such as Webspace, Photoshare and Videomail
- Shows Email Server status
Shaw Internet Subscribers can download it here >>> http://www.shaw.ca/en-ca/CustomerCare/ShawSupport.htm . It’s a really great idea to install it NOW, so it’s there if you need it. And, that may be sooner than later!
March 13th, 2010
Posted by
DoC |
Computer Frustrations, Computer Security, DIY (Do It Yourself), Essential Free Software, Save money, Shaw Internet, Shaw Support Software |
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If you don’t already know, and you’re a Shaw Internet Subscriber, you’re entitled to a full-featured, FREE Security Suite, which includes multiple internet security products. Shaw Internet Subscribers can download it for free here >>> http://shawsecure.shaw.ca/. The big bonus it that you can install it on up to 5 of your own computers. Great if you have a laptop, or other computers in the house. It’s a $60 per year value!
The software itself is actually a private labelled version of the full-featured F-Secure Internet Security Suite. If you have other security software you MUST make sure it is fully uninstalled before installing Shaw Secure. Shaw Secure also updates itself automatically, every day! Specifically it includes the following products:
- Firewall: Stops viruses, trojans and worms from entering your computer system
- Anti-virus: Works inside your computer to detect and expel viruses
- Spyware protection: Protects your computer from invasive spyware software that could monitor your online behaviour
- Automatic updates: Independently updates your existing Shaw Secure software without interrupting your online experience
- Identity Theft Protection: All of the Shaw Secure features help prevent the occurrence of online identity theft
- Spam protection: Identifies unwanted, unsolicited email and gives you the option of completely blocking it from your computer
- Parental controls: Provides parents control over what’s viewed on the family computer. Each family member can be set with their own customized profile with one of three settings: Adult, Teen, and Children. (Optional 12MB install).
- Time Lock: Internet usage controls that allow you to limit time online for specific weekends and/or weekday timeframes, or on a set number of hours per week.
- Performance Profile: Allows fast control of the performance profile of Shaw Secure, allowing a quick switch to max performance if needed.
- Live Side Grade: Automatically checks to see if there are conflicting security programs on your PC when installing.
- Automatic Updates
- Fast and Easy Installation
You can’t lose, and it’s just one feature of being a Shaw Internet Subscriber.
February 2nd, 2010
Posted by
DoC |
Computer Security, Essential Free Software, F-Secure Internet Security, Phishing Filter, Save money, Shaw Secure, Spam Filter, Trojans, Viruses |
no comments